*Updated July 29, 2008* I should probably change this item to “Elite Excursions and the Banks team up to relieve you of your money..”. Anyway, Clark Howard - a local consumer advocate - just posted an item that I thought relevant to this whole fiasco:
*End Update*
Is anybody else getting tired of these companies picking on our less savvy citizens?
I just received this in the mail from Budget Rent-a-car and find it eminently distasteful that they use this tactic to fool folks into subscribing to their “Elite Excursions Membership”.
The fine print under the cash amount says “Cashing this check activates a membership in the Elite Excursions program.”.
I’ve seen several of these over the years and every time it galls me that they appear to be specifically targeting folks who are either too trusting or too dumb to understand that this is not a check without strings attached.
As with all terrible advertising - this one is headed for my shredder.
This reminds me of the time I received an envelope from Circuit City with “Final Expiration Notice” boldly printed on it. The idea being for me to urgently open the envelope and respond to their Extended Service Policy offer.
I was so incensed that I wrote them a snail-mail letter (this was back in 2000 after all). I told them what I thought of their tactics ending with,
I am certain that I am not alone in my sentiments and wanted to at least let you know that your tactic has led me to shop elsewhere for fear of receiving yet more undeserved “Final Notices”.
I really can’t abide misleading or sensational (shock) advertising and just wanted to rant.
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Posted under General, Opinions
This post was written by Marc
on May 4, 2005 at 7:09 pm
I assume you have rented from budget before. Next time you rent a car, send a copy of the reciept to both budget and the firm you go with, clearly stating the reason for switching companies was this cheap trick, to the VP of marketing of both companies, and the presedient. (A copy to one of the MAJOR newspapers might also be useful).
Just make sure that the other company that you go with is not owned by budget (or it’s parent). Sending a letter to Great West life saying you bought your insurance from Canada Life instead would just give them a laugh.
i recived one of these with a credit card payment. the funny thing is googling “elite excursions” comes up with nothing. what a scam.
i am very interested now in finding out more about the program. who runs it? how it could it be legal? and why do so many large corporations utilize it?
let me know if you find anything out
junkmail314@yahoo.com
I just received the similar offer from Bank of America. They have offered one month free trial with a complimentary gift.
I was wondering, did anybody have try the Elite Excursions services? I am travelling to overseas quite alot, and thought it would be nice to have a possible way to save money.
But, when I read the sentiments here… I was not sure about this company anymore. Are they scam?
I was about to give them a trial because I received the ads from a big name american bank.
Please feed back, thanks!
Ironically, when I google now for Elite Excursions, my own website comes in as the top offering.
My original rant was not so much about Elite Excursions per se but rather regarding the tactic being used by Budget to trick folks into subscribing to the service.
But, as Steve points out, if you can’t find them with a quick web search, you have to wonder just how legitimate they really are.
If you want to get money back from your credit purchases, consider a cash-back credit card instead. Bank of America is offering a VISA card that offers you 1% back on all purchases up to a maximum of $600.
Also some organizations, one of which you may already be a member, offer their own deals. AOPA offers a 5% back card for any purchases from participating Aviation businesses. The places where I rent my planes participate in that program so that’s an easy $250 back every year.
I’m no fan at all of “Air Miles” or any of the convoluted prize programs. The programs to which I’m referring aren’t offering *huge* returns, but 1% - 5% guaranteed is 1% - 5% more than I had before.
One more rant at the end of all of this. I discontinued my membership with the American Automobile Association (AAA) when they started adding “optional” charges to their billing statement. In-Line with the regular, legitimate charges they started adding charges for other services that you could take only if you wanted to. Believing that the vast majority of their customers are in the older age bracket I see this as nothing more than a way to fool folks into purchasing products that they did not intend to get. I know *I* had to look twice at the statement to realize that these charges were not mandatory. Tsk Tsk. I hope they have discontinued this practice. In another 3 or so years I may look into joining up with them again.
I get a whole slew of those checks and always cash them. If you cancel the service during the first 30 days then there is no charge and the check amount is yours (the highest value I have gotten was $25 but they are usually like $5 or so).
I got the offer for Elite Excursions from a well-known catalog company after a purchase. Their offering one month free to check it out plus an MP3 player to keep regardless. I’ll see and report back the good, bad and/or ugly.
I also got an offer from BOA. This definitely needs to go to locan news channel as no one can get more details about this Elite excursion deal. The offer does not give in to more details.
I received an Elite Excursions Registration form from Bank of America…. Yipee,I have been selected to do a CONSUMER PROFILE 2005! I get to claim a complimentary digital camera.
I too intend to complain to BOA for this underhanded tactic. I have often cashed teaser checks, setting up a reminder on my online email account, or my Outlook calendar so I remember ewhen the dadline to cancel is.
And by the way… if you receive 1-5% back on your cc purchases… it tends to be better than what the back pays on savings accounts. I have a points type of card from BOA, and use it for virtually all my purchases, instead of using cash or Debit. I get paid once a month, so I pay the bill at that time. I find it easier to track my spending that way anyway. The bill is paid in full every month, so no finance charges to offset the “interest” paid.
Man, so glad I found this web site… Funny enough, this page was what came up when I googled elite excursions. I also travel overseas quite a bit and was psyched about the benefits… However, once a good friend told me “if it sounds too good to be true, it’s probably not true”… I think this is the case with elite excursions. Especially since they are not really clear about how their organization works. I have decided not to receive their offer, I don’t think a digital camera is worth the trouble!! - and did any of you find anything positive about Elite Excursions?? - or heard of a satisfied costumer?? - wonder why??!!
Apparently I cashed the check that enrolls me in the Elite Excursions program back in March of 2005. The first month was ‘free’ and I did not get a charge on my credit card until May. Also in May, I became very busy with a new job and adjusting to living in a new city. I never received any of the Elite Excusrions mailings at my new address and always intended to investigate this monthly $19.99 charge on my credit card. Well, today I finally got around to it and was told by a not-so-well-spoken gentleman with a heavy Bronx accent that I have accrued $700 in airline vouchers and are eligible for 50% discounts on automobile rentals. He offered to send the mailings to my new address so that I could at least review the service before deciding to cancel. Seeing as how I just got charged, I figure I may as well review the materials before canceling on the off chance that there are some useful deals. I doubt I will see any return on the $140 I have paid into this program. My advice to those who get this offer is to trash that check or at least be conscientious of how long you have to cancel your enrollment. For the benefit of those suckered into this program or those curious about the legitimacy of these alleged deals, I will post again when/if I receive these ‘fantastic’ offers.
Look out for Elite Excursions. They are the same company as Travelers advantage. Once you get an agent to answer the phone, you will be super lucky if they can book your travel properly. Then when you try to call back, be prepared to wait on hold forever.
I got a charge on my Apple Credit Card (Juniper Bank) this month for $19.99. I couldn’t tell what it was, but when I called Apple, they explained it was for Elite Excursions. I’ve never heard of this company, nor did I knowingly authorize any charge from them. At Apple’s request, I tried dealing directly with Elite Excursions, but of course, every voice mail jail option dumps me to a “your request cannot be processed at this time - please call again later” recording. Go figure. I called Apple back and disputed the charge and they were very helpful. This is an obvious case of deception at best, and fraud at worst. Of course, when you Google “Elite Excursions,” you can’t find anything about them on the Web except for this site. I hope this posting helps others fight this madness. Thanks. Doug.
I can’t help but be amazed that my site is one of the only ones that shows up in a Google search for Elite Excursions!
Please post any comments or follow up that you have with respect to dealing with these folks. Either good or bad. I’d like for folks to be able to have as much information at their disposal as possible before making any decisions about dealing with Elite Excursions.
File complaints with the BBB. The more the better. If you call the 877 488 9283 number for Elite Excursions, the give you this address: Travelers Advantage, PO Box 6100, Westerville, OH 43081. It appears that Elite Excursions is part of Trevelers Advantage which is part of the Trigeliant Corporation in CT. This is important when filing a complaint with the Better Business Bureau, because the online form requires you to fill in the state in which the company is located. Several choices in the BBB’s site do come up for Travelers Advantage in CT (rather than OH). If you go to Trigeleant’s web site there’s a list of phone numbers for all the little scam companies they operate, and also Trigeleant’s address, which is 100 Connecticut Ave., Norwalk, CT 06850. I am filing two complaints, one for the address in OH, and one for the address is CT. Good luck to everyone. The fact that several choices for them inside the BBB website shows that other people are complaining too.
agree. file a complaint. I called them first thing in the morning to get to a real person (on the membership services number-back of the flimsy card they send)
they are incorporated in Delaware, obviously for tax reasons, but if you file correctly with the BBB they will eventually take some heat.
I just got my credit card statement and there was a charge from Elite Excursions. I never authorized the charge. I googled the phone number and it led me to this website. I never signed up for any travel any thing. I tried to call the number and you can not get a live person!! I called my bank to dispute the charge and they are claiming they nothing about it. This seems like a scam to me!
Not legitimizing anything, but http://www.eliteexcursions.com/ will bring you to the company’s website. I also signed up for the trial month for an mp3 player, an offer through bank of america. I sent the information back on August 7th, and haven’t heard anything else. It seems as though I won’t receive my membership packet until my free one month trial is over… but I just wanted to let everyone know, if they haven’t found it, there is in fact a website for these guys, http://www.eliteexcursions.com/
Yep, I checked it out and http://www.eliteexcursions.com/ does go to a site that looks to match the elite excursions folks we’ve been talking about. The site must be brand spankin’ new as trying to Google it, even with the site: modifier yields absolutely no results.
But the site has a lot to say about their offerings. Given their earlier modus operandi (see above comments) you may wish to exercise care in your dealings with them.
I signed up for elite excursions about a year ago in order to get a ‘free digital camera’ for taking a consumer opinion poll. This offer was through Bank of America, and it said by sending the offer i am signing up for a first month free trial then 19.99 every month thereafter. Of course it said I wouldn’t get the camera for 4-6 weeks. I never got the camera, and I called BOA about it, several departments, and they have no idea who or what elite excursions is. So I never had to cancel or get any charges. I though maybe my poll just got lost in the mail.
Now just recently I got the same poll for an mp3 player this time. I sent it out and haven’t heard back yet. So I imagine if there is a scam, it is when you cancel within the first month to avoid charges, they don’t send the free item and they make there money on those who forget to cancel.
Bank of America is a very shady company for being affiliated with these guys. BOA is also shady for other reasons… When i opened an checking account with them, my credit report then showed a negative entry regarding an old Fleet account I had taken care of years prior. Apparently BOA tried to bring back an old charge without telling me. Took me months to get them to remove it…. shady bastards
We’ve received the official looking $15 check from Elite Excursions. The letter has the Chase Bank logo and all, but the first sentence says “Cash this check to enroll in Elite Excursions offered by Trilegiant WHICH IS NOT AFILIATED WITH CHASE.” !!! What concerns me is: How Do They Get Your Credit Card Number to Automatically Bill You?
I finally noticed this on my bill of $19.99 a month (for 10 months). I found this site, and took it from here. I called my Visa and I told them about this, and they immediately called it “Fraud”, and assigned me a new card. Visa will also reimburse me for the months these criminals stole from me. I NEVER signed up for this. I NEVER travel, nor have I ever rented a car. Visa gave me these following numbers to call to report these people. Apparently these are the “National” phone numbers for victums of fraud that goes all over the U.S.. I would advise getting new cards so that in the future they can no longer collect from the cards you are using now. I hope they go to jail, or someone get’s it. I am going to call their # (1-800-548-1116) on Monday to complain about what they have done, and that I reported them.
Here are the National #’s for Fraud Reports.
Equifax….1-800-525-6285
Trans Union….1-800-680-7289
Experian….1-888-397-3742
Just looked at a credit card bill and found not one, but 3 separate charges by TLG Elite that I didn’t authorize, two for $19.99 and one for $99.99. I’m furious about this but something tells me I’ll get the run around when I try to call them. Will report this to the Better Business Bureau.
I FINALLY got through!! Use 1-800-457-3693 and ask for Billing Dispuits. I told one of the workers there that works for this Elite Excursions and told him what has happened, and about this being a fraud and a scam. I told them to take me off their computer, …….so they are sending me 2- $19.99 checks in the mail……DO NOT GIVE THE YOUR NEW CREDIT CARD #. I got a new visa card so they can no longer draw on my account. I read him the riot act.
For the remaining 11 months that they charged me, they are sending me a check, BUT I have to write them, and request that I DID NOT authorize this, and they will send me a check for $19.99 for the rest of the 11 months.
I had 13 month’s total that they took from me. The guy did not hesitate one bit when I told him I NEVER authorized this, and I am going to report them to the 3 Better buiness bureau’s I have posted in my previous post.
The ADDRESS to get your money and wage a complaint, IF you can’t get through to the number above is;
Travel Dept.
P.O. Box 6100
Westerville, Oh. 43081
I had no problem getting through to these people with the phone # above. Now we’ll see IF the send me my 2-$19.99 by check, then AFTER I write them the letter, I will see IF they send the other 11 remaining month’s.
I would advise all of you to follow my lead here. They STOLE from us and they need to be reported, which I am going to do right now by calling the 3 national better bussiness bureau’s above. Good luck to me, and good luck to all of you. Let’s kick some booty!
That’s great information Linda! I’m sure it will be helpful for other folks trying to get a human ear to talk to about this.
Please do follow up with whether they honored their promised reimbursements. I’m very curious to see how they if they can be counted on to do right by you.
I don’t like to sound negtive but be careful how you cash that cheque.
At my bank, if I cash a cheque, they write MY bank account number on the back of the cheque. That cheque will then eventually work it’s way through the bank system back into the hands of the issuer.
I would not want my bank account number to get into the hands of someone that has stollen from me, and then gotten my mailing address.
King
I just came aacross the following article that is sort of related to this thread. I don’t know how long the link will be good for.
http://biz.yahoo.com/brn/061114/20139.html
I cashed the $15.00 check to enroll in Elite Excursions a couple of months ago, and called before the month was up to cancel my membership. Their telemarketers are very slick — they won’t take no for an answer. I’ve called twice to cancel, and each time they just offer to extend my free membership for another month and send me other types of discount offers. When I called to cancel yesterday, I told them that I rarely travel and that I only cashed the check because I needed the $15.00 at the time, and they said they would send me coupons for gasoline. At least they haven’t charged my credit card, but I’m annoyed that they’re so insistent that I keep extending my free membership for another month in order to “evaluate” their program. Next time I call to cancel, I’m going to have to play hardball.
I just got this Elite Excursion promo and I was about to mail it out when I thought to Google it first. I found this site, obviously I threw out the offer. It just amazes me that they use the Bank of America logo in their letter to make it look legitimate. This is defintely a scam!
Thanks for the info! I was about to put it in the mailbox for my “free” portable DVD player when I saw this site. Now it’s in the shredder! You would have thought that Bank of America would investigate just a little bit more into their marketing partners, but I guess not.
Keep up the good work, fighting the good fight for American consumers!
Received the same offer this week ( the DVD/Bank of America one ) and just looked at it last nite. Like many others, decided that Google might be a good idea before signing on and ~~ well, I suppose you know where the offer is now!!
Just might have to talk to Bank of America about this little endeavour ~
Keep it real ~
Hey Linda (or anyone else)
Did you ever get your money? I got charged 12 months by these B******* too and I want to get my money back!! Any response from the agencies you reported them too? Has anyone? Or has anyone heard from BOA about their partnership with these people??
Thanks!!
Sara
It’s funny how the blog began, but many thanks for what it has become. I actually sent in the Elite Excursions membership for the free portable DVD, via Bank of America. I trusted it for only that reason. Well, after reading all of these horror stories, I have called and cancelled. They answered quickly, but were not very willing to cancel…I haven’t even received any package from them yet. If anyone needs the cancellation number, it is: 1-877-488-9283. Thanks again! I will be sure to google things like this in the future…
Thanks so much for running this blog. I was about to send in for the free DVD/CD/MP3 player. I trusted that this was a legit ad since it came from Bank Of America. Just to be sure I tried to google elite excursions and the only thing I got was your blog. Your awesome!
I will be tossing this ad out and saving myself a huge hassle. THANKS!
Linda, great work! I saw this blog when my wife and I first found the charges on the bill, but I didn’t get down to your post, so didn’t have the phone number.
I just spend an hour, called 7 different numbers (each person I reached gave me a different one). Finally, I got the number 800-548-1116. I was able to reach someone with this number (unlike the 877-488-9283 that was on the credit card statement). Although it seemed like the same automated system.
I told them I wanted to cancel and just kept saying “No Thankyou” every time they started asking if I wanted to try something else. Then, I asked if they could verify how I signed up. The customer service rep said they would transfer me to the “Account Verification” department, but really they just transferred me to their supervisor. The supervisor was able to 1. Refund all three months worth of charges (well, at least she said she would), 2. take us off the list for further solicitations, 3. request a copy of the check they sent to us (that signed us up for the service in the first place).
Has anyone actually received a dvd player from them?
I sent the poll and the Elite Excursions sent me some kind of magazine.
I took a look at it and it’s actually not that bad.
they have a lot of affiliation with a lot of hotel in the world.
I also send the card for a free portable DVD Player.
Just be sure to cancel before 30 days of receiving the magazine.
also, the cancellation process is very easy.
I called and told them that I want to cancel my membership
they ask why and I told them that I change my mind
and then that’s it. I got a cancellation number.
Thanks
I just sent the card. I’m still waiting for the free portable dvd player
I hope they will send me one
Thanks
yeah !!!!!
I got a free dvd player from them
I just received it today.
It’s worth it to send the poll and cancel it within 30 days
the process is simple and easy
thanks
I received the Portable DVD offer from Bank of America about a month ago and sent it in right away. ABout 10 days later I got a membership kit from Elite Excursions and I prompmtly canceled so I would not be charged. Still waiting for DVD player though. I am on the phone with Bank Of America while I write this. The rep is contacting Trilegiant Corporation to find out what’s going on.
hi Rob,
I think it took me 6-8 weeks to receive the dvd player in the mail
just wait patiently and they will send you one
few days ago, I got another poll from bank of america
this time, it is offering a free $80 gas gift card from AutoVantage Enhanced
(by the way, I checked the price of the portable dvd and it’s about $80)
so basically, these companies are giving $80 in products
I’m going to try it again and see if I get the $80 in gas
I’ll post again next time for the update from Auto Vantage Enhanced
thanks
Via 3-way call between myself, the Bank of America rep, and a rep at Trilegiant Corporation/ Elite Excursions, the Elite Excursions rep stated it will take 6-8weeks from the time I sent in the “card” included with the membership kit. I am not sure if there was any card included, I don’t do not remember. If there was I would of certainly sent it in. Perhaps thay can claim I never sent it in to avoid sending the dvd player, when in fact they never included one in the kit… Anyhow, I will wait the 6-8 weeks and report back then. The Bank of Amercia rep stated that they had nothing to do with the promotion, other than allowing Elite Excursions/Trilegiant to pretend they were Bank of America, and that they are not responsible if I do not receive the dvd player.
I just happened to land on this website after googling the phone number associated with a $19.99 charge that Bank of America had charged on my account without my authorization (apparently for the past five months for a total of $100.00 now without me realizing it). Since I have “paperless” or electronic billing I never noticed this oversight until reviewing my account today. Upon calling the Bank of America automated phone service it stated a charge for a “check” of this $19.99, a check which I had never written. I angrily called Bank of America and they disassociated themselves from the charge but at my insistence the Bank of America claims representative transferred me directly to this fradulent company called Elite Excursions. I spoke to an Elite Excursions representative who immediately gave me a cancellation number to have my “membership” and automatic monthly charge canncelled/stopped immediately. I insisted on having the $100.00 already charged to my account refunded immediately, but the Elite Excursions rep stated that I would have to do this in writing by sending a letter to the followng address (which I hope others who have also been duped can use to submit their claims):
Elite Excursions
Attention: Executive Support
P.O. Box 6100
Westerville, OH 43081
The only recollection that I have now why these automatic charges started is that I received a flyer from Bank of America some 6 months ago offering me a Discount Travel progam (along with a free MP3 player) for a one time fee of $19.99, which I could sign up for and cancel immediately or later within 30 days. Since I never received any such travel package nor this MP3 player (which the Elite Excursions rep that I spoke with today lied to me about being sent to me on October 15th), I logically assume this offer was no longer available or being offered by Bank of America. I never received a confirmation/package of any kind from Bank of America nor Elite Excursions stating my membership into this program; thus, no option to cancel my membership afterwards. Again, since I have “paperless” or electronic billing I never noticed the oversight of these automatic charges until reviewing my account today. Bank of America’s actions is quite deplorable and unacceptable , as Bank of America is very aware of this scam being perpetrated and pepertuated by this Elite Excursions company, and yet Bank of America continues to send these offers to thier clients in the mail, charges clients’ accounts without authorization and then refuses to be culpable or accept responsibility for their actions when confronted. I encourage everybody to send a letter of complaint to the BBB against both Bank of America and Elite Excursions. You might also want to contact the media (your local tv stations) and alert them of this deplorable actions of one of US’s biggest and supposedly respected company, Bank of America. Good luck to you all.
An Addendum:
FYI- This so-called “Elite Excursions” also goes (or formerly went) by “Travelers Advantage,” as this the name of the company that I remembered sending me the offer via Bank of America some six months ago. The company has a website, as follows:
http://www.travelersadvantage.com.
I had researched and visited this web site above when I received the offer from Bank of America back around September 2006, which is what gave me the confidence that the offer was legitimate (especially from a company like BOA). If you go to the BBB site, you will find the following listings:
Trilegiant Corporation, Trilegiant Great Fun, Travel Advantage, AOL Travelers Advantage, AOL Travelers Advantage, Elite Excursions.
The company appears to be mostly or have originated out of Houston, TX and/or Trumball, CT, but it is the same fraudulent company with different names, states, and address, as follows:
Elite Excursions
PO Box 1042
Trumbull, CT 06611
Telephone: (877) 488-9283
Elite Excursions
PO Box 6100
Westerville, OH 43086-6100
Trilegiant Great Fun
(Travel Advantage) Friendswood, TX 77546
Trilegiant Great Fun
(Travel Advantage) PO Box 42930 Houston, TX 77242
Trilegiant Great Fun
(Travel Advantage) 10015 S Main Houston, TX 77007
Trilegiant Great Fun
(Travel Advantage) 3100 Hayes Houston, TX 77082
Trilegiant Great Fun
(Travel Advantage) PO Box 42330 houston, TX 77242
Trilegiant Great Fun
(Travel Advantage) PO Box 421129 Huston, TX 77242
Trilegiant Great Fun
(Travel Advantage) PO Box 42930 Houston, TX 77242
Trilegiant Great Fun
(Travel Advantage) PO Box 42930 Houston, TX 77242
Trilegiant Great Fun
(Travel Advantage) PO Box 4221129 Houston, TX 77242
Trilegiant Great Fun
(Travel Advantage) PO Box 421129 Houston, TX 77242
Trilegiant Great Fun
(Travel Advantage) PO Box 42930 Houston, TX 77242
Trilegiant Great Fun
(Travel Advantage) 1500 City West Blvd Ste 300 Houston, TX 77042
Trilegiant Great Fun
(Travel Advantage) PO Box 42937 Houston, TX 77027
Trilegiant Great Fun
(Travel Advantage) HOUSTON, TX 77027
Traveler’s Advantage 40 Oakview Dr Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) 100 Connecticut Ave Norwalk, CT 06850
Trilegiant Corporation
(AOL Travelers Advantage) PO Box 111110 Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) 80 Oakview Dr Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) PO Box 1029 Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) 39 Lindeman Dr Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) PO Box 1017 Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) 7 Cambridge Dr Trumbull, CT 06611 Trilegiant Corporation
(AOL Travelers Advantage) PO Box 1035 Trumbull, CT 06492
Trilegiant Corporation
(AOL Travelers Advantage) TRUMBULL, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) PO Box 1038 Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) PO Box 111133 Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) PO Box 1016 Trumbull, CT 06611
Trilegiant Corporation
(AOL Travelers Advantage) PO Box 6100 Westerville, OH 43086
–
Additional DBA’s, Addresses, Telephone Numbers, and Fax Numbers
Additional DBA Names
Citishopper
Buyers Advantage
Shoppers Advantage
PrivacyGuard.com
Travelers Advantage
AutoVantage
Complete Home
Dinner On Us Club
Health Saver
Netmarket
PrivacyGuard
Sears Discount Travel Club (Cendant)
AOL Netmarket
Just For Me
AOL Travelers Advantage
AOL Credit Alert
AOL AutoVantage
AutoVantage.com
Credentials Services
Dental Plus Group Plan
Family FunSaver Club
Great Fun
Great Options
GreatFun.com
Homeowners Savings Network
Hot-Line
Netmarket.com
OurCompleteHome.com
ShoppersAdvantage.com
Today’s Homeowner Values
TravelersAdvantage.com
Complete Home Tradespoerson Referral Network
CompleteHome
Net Market
Sears Discount Travel Club
AOL Netmarketing
Digital Protection Plus
TLG Greatopt
Privacy Guard Support Services
CT Hotline
TLG Great Options
Citibank Premier Dining Club
Premier Dining Club
Home Services
Credit Alert
Travel Advantge
BAC Privacy Source
National Home Protection Services (NHPA)
Support Services
Travel Advantage
Customer Service Center
Additional Addresses
PO Box 6100
Westerville, OH 43086-6100
Additional Phone Numbers
Tel: (203) 956-8907
Tel: (203) 956-1076
Tel: (800) 318-6870
Tel: (800) 290-8603
Tel: (713) 667-9173
Tel: (800) 892-2833
Tel: (800) 580-7467
Tel: (800) 544-4663
Tel: (800) 825-4663
Tel: (203) 965-5196
Tel: (614) 823-5153
Tel: (800) 318-2709
Tel: (800) 313-4440
Tel: (180) 087-6778
Tel: (800) 295-8006
Additional Fax Numbers
Fax: (614) 823-5060
I hope this helps. Please be careful and protect yourself against such companies (BOA included) masquerading around as legitimate business operations.
Bank of America would like to play “dumb” and disassociate itself from the Elite Excursions, yet BOA promotes and endorses Elite Excursions on its (BOA’s) website, as found here:
http://www.bankofamerica.com/warranty/index.cfm?template=elite_excursions
I hope BOA don’t remove this link any time soon. If Bank of America is not willing to accept responsibility for the actions of this scam of an operation, then why are they endorsing Elite Excursions? All clients who have been duped by Elite Excursions via Bank of America should be rightfully compensated by Bank of America.
Hi!
I was looking for some information about Elite Excursions and this is the only website that comes when I google.
I got the free DVD player, I called to cancell and now they offered me 30 more days “free trials and a “buy one get one free” round trip to anywhere in the US…
Let’s see what happens…
At least I have the DVD…hehe…
I got the same offer mentioned from BOA about the free DVD player. Long story short…I did the trial and canceled on the very very last day which was like Feb 7th. I did not at all believe I would be getting this DVD player…but balls to god, it came on SATURDAY, out of NOWHERE (the 24th of feb). The order is filled by a compay called USA Fulfillment and it came by USPS priority. Its actually pretty nice too…the little promo slip in my packet said the screen was only 5inches….but the one that came to me was 7inches, widescreen.
The elite excursions shit is…well…shit. I wouldnt use them if my life depended on it. Its not a scam company persay, but im fairly positive you could find better rates for 99% of travel on any normal travel website.
This is the first time ive EVER actually got a promo gift. I hope all of you actually get yours too…well….someday.
I got the 7″ widescreen DVD player also instead of a 5″. Charger, cig plug charger, headphones, remote, etc all came with it.
So is this a real website or another scam? I have been trying to cancel a charge on my credit card for five months. I unknowingly paid for a service for ten years that I belived was an annual fee till this past October 2006. All I want to do is cancel this service and have them credit my card. But now five months later I am still trying. I was told to send copies of this invoice to an address in Westerville,OH. When I Googled this address your web site Marc’s Musings came up with (AOL Travelers Advantage) PO Box 6100 Westerville, OH 43086. So what is the real scam now??
Kris
Hi Kris,
Yep, this is a real website. Frankly I’m amazed at the response that this post has generated! I can’t vouch for any of the numbers and information that folks have provided here, but I have no reason to doubt that it is legitimate.
Try some of the tactics / numbers provided here and, if those don’t work, you should seriously consider changing your credit card number. It’s a pain if you have many automated payments depending on the card, but sometimes it’s the only way to get some unscrupulous business’ hand out of your pocket.
If your credit card company won’t change your number or otherwise assist you with preventing these unwanted recurring charges, fire them and get a new credit card. I don’t use a lot of credit cards, but I recently (about a year ago) changed to amazon.com’s credit card - you can see it advertised on Amazon’s site. They’ve been square with me and I have received my 1% cash back in the form of Amazon certificates without having to jump through hoops or deal with blackout dates or any of that other nonsense. The certificates automatically appear in the mail as I earn them. So I’d certainly recommend it. I’ve replaced my Bank of America “Financial Rewards” card with it.
Good Luck!
Been about 2 months now, still no free portable DVD player…
These companies (Elite Excursions and AKA’s) must pay BOA some very large fees for the opportunity to do these mailings in care of BOA. Why else would BOA even get involved. I don’t fully understand BOA benefit in affiliating themselves with this tactic. What advantage does BOA have in this? BOA doesn’t make money by debiting $19.99 a month out of my account? I don’t get it.
Here’s a new twist on the fraud operation. After booking 2 tickets to Mexico on Cheaptickets.com, an offer came on the confirmation page (I think) that offered a 20% rebate if I tried a membership in the Great Fun discount program (service provided by Trilegiant). Catch is, you have to join, then wait until after you take your trip to send in your trip receipt for your rebate.
GLC Great Fun started charging my credit card 9.99 a month immediatley, and sent me some bogus membership card in the mail. After checking the web, I find all there complaints for these jerks, so I called today to cancel. I got a cancellation # after demanding my membership be cancelled. I didn’t even bother with the rebate, as I knew it was just another ploy to keep charging my cc. We will see how the cancellation works, some people have had problems getting billed even after the cancellation request.
What really ticks me off is that I got scammed right from CheapTickets! That really sucks!!!