Comcast modem zapped again

I’m currently on the phone with a Comcast rep as I type this post using my Blackberry. We had some spectacular thunderstorms move through here today. When all was said and done, my little Comcast-supplied Motorola SURFboard modem was no longer showing indications of activity on its “PC/Activity” indicator.

Resetting the modem didn’t help at all so I’m trying to arrange for a replacement unit. I can’t say what’s going on at the other end of the line, but it’s taking the Comcast rep *forever* to do anything.

The problem I faced the last time this happened was that I can’t just go into a Comcast outlet and swap the box. I’m going to have to wait at home for some vague 4-hour period until a Comcast tech can swing by and exchange the modem for me. Normally not a problem (waiting for service folks) as I can often just work from home. Of course *that’s* only possible when I have a broadband connection…

I’m not sure why these companies still think that the “Ozzie and Harriet” family still exists where the stay-at-home mom is going to be available to wait all day (9-5) for a service call while not offering *any* evening and very limited weekend service.

I’ll post an update if anything changes but I fully expect to be without my internet service until next Thursday when I *may* be able to get the replacement unit.

The rep is telling me that I can just take my old unit in for a replacement. I just finished telling him that, when I did that last time I was told the proper way to do this was to wait for the tech at home as they don’t stock these modems in the store, but that time they happened to have a service van outside so they got me a replacement anyway.

I think I’ll hedge my bets and make this guy set up the appointment for Thursday anyway and I’ll try to do the replacement at the store directly.

BTW I’ve been able to type this entire missive on my tiny Blackberry keyboard during the gaps while waiting for the rep to do whatever it is he’s doing at his end. And the call *still* isn’t finished!

Posted under Tech Stuff

This post was written by Marc
on August 20, 2006 at 11:56 pm

Panama City – August 2006 Pictures

Another fun couple of days spent with our friends Candy, Shawn and Parker down in Panama City!

I can’t believe how strong the sun is there even compared to here in Atlanta!

Click on the picture below to see
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Posted under Photos

This post was written by Marc
on August 20, 2006 at 5:43 pm

Mich’s Birthday 2006 Pictures

I’ve just posted a few pictures from Mich’s 2006 birthday. Happy Birthday!

Click on this picture below to see them
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Posted under Photos

This post was written by Marc
on August 20, 2006 at 5:41 pm

Recent interruption in posts

Sorry for the delay in posts, my web host, Powweb, is working on a problem with migrating my website to a new server.

You may have noticed my site was hopelessly bollucksed up a couple of weeks ago when they went ahead and pointed the new server prematurely.

Anyway, I’ve been waiting for some resolution to a problem I’m having with the Gallery2 WordPress plugin (the one responsible for displaying my pictures in the sidebar and within my posts). I simply cannot save any of my plugin settings in the new environment.

I stopped posting to avoid interfering with any progress that the Powweb folks may be making but I’m not feeling overly confident that this issue is going to be addressed before the August 31 deadline. At which point my old server simply will go away.

So I’ll be posting again and just kicking off the “migrate” files option nightly to ensure that my site is as synched as possible across the old and new servers.

Posted under General

This post was written by Marc
on August 20, 2006 at 9:00 am

Amazing Bubble Tricks

Just as the title says, this guy must have had a lot of time on his hands. But he can do things with soap bubbles that you probably never imagined possible.

Posted under General

This post was written by Marc
on August 12, 2006 at 6:36 pm

Simulation of 100 mile diameter Asteroid hitting the earth

Ever wonder what it would look like if a “planet killer” sized asteroid impacted the Earth?

Well, wonder no more (be prepared, it is about 7 minutes long). It may seem a little depressing, and definitely scary. But it should serve as a reminder about exactly why we might want to continue to expand out into the solar system and, ultimately, the rest of the galaxy.

Posted under General

This post was written by Marc
on August 12, 2006 at 8:52 am

The Evolution of Dance

I’m just amazed that this guy can move this much for so long. An interpretive evolution of Dance (funny and awesome..).

Posted under General

This post was written by Marc
on August 11, 2006 at 9:04 am