I purchased my new Samsung TV set back in January from Amazon.com.
It had associated with it a rebate that is mediated through CheckMyRebate.com. Fortunately I do not factor rebates into my purchasing decisions as that would be a frustrating practice indeed. But this one was for $200 at NFLshop.com and, well, $200 is $200.
So I sent off the rebate and put a note in my “tickler file” to remind me to check up on it.
A few weeks ago (at about the 10 week mark – the outside limit for which I should have to wait according to the form) I checked on the web site and it indicated that all was well but that it is still pending a final audit.
Tracking No: 20784649 Date Posted: 2/6/2009 10:30:00 AM Date Processed: 2/16/2009 Date Shipped:
Your JANUARY NFLSHOP.COM OFFER offer was received on 2/6/2009 , processed on 2/16/2009 and is pending Final Audit.
I just checked again today and can see nothing has changed so I sent them the following note through their “Contact Us” form.
I sent my rebate for the “Samsung NFL Shop Offer” on January 19, 2009.
I can see that it has been received and has been “Pending final audit” for nearly two months now (nearly 3 months from when I sent in the rebate).
Can you please review this case and expedite it?
I’ll post the results. I’m posting this blog entry just so that others will have something to find and can see what works and what doesn’t in trying to reclaim money promised by manufacturers and retailers who use these awful rebates as incentives.
*** Update April 16, 2009 ***
I *did* receive the following response yesterday:
We have received your rebate on
2-6 it can take 8-10 weeks from that date
By my math that would mean I’d receive the rebate by… tomorrow (4/17).
Let’s see what happens.
*** Update April 24, 2009 ***
I sent this to them today:
Just checked and I still don’t see any movement on the rebate, it’s now been 11 weeks since the rebate was recorded in the system and 14 weeks (over 1/4 of a year now) since I actually mailed it in.