Netflix and other issues since Comcast decided it needs to cap my data usage

Immediately on the heels of Comcast notifying me that they want to cap my access we began experiencing issues accessing Netflix. We absolutely could not get it to work on Thursday and I couldn’t get it through Apple TV on Friday (although I was able to get it on another i-device and mirror it over to the Apple TV).

All yesterday and today I’ve been having odd issues where websites are delaying in loading or loading part way and then quitting on me. It doesn’t matter which computer is being used.

Comcast has actually been *over* delivering for the past few months with download and upload speeds just slightly greater than promised. I had thought that they had finally figured out how to make their customers happy or at least not feeling ripped off with every interaction.

Now all of a sudden I see that they realized the error of their ways. I suppose they were drifting away from the bottom of the customer service ratings and decided they needed to implement new strategies to get back down there?

Posted under Retail Experiences, Tech Stuff

This post was written by Marc
on November 10, 2013 at 7:22 pm

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Looks like Comcast has begun introducing data caps

I just received this email this morning. My plan was formerly unfettered. I note the spin placed on the data cap they are introducing.

I expect that if you choose to use their streaming service you’ll find the cap doesn’t apply to that data?

When I check my current usage, it tells me that “Note:enforcement of the 250GB data consumption threshold is currently suspended”

Which is it? 250 GB or 300GB?

 

Comcast Service Announcement

Important information regarding your XFINITY® service.


Dear XFINITY Internet Customer:

At Comcast, we recognize that our customers use the Internet for different reasons and have unique data needs. Starting December 1, 2013, Comcast will trial a new monthly data plan in this area, which will increase the amount of data included in your XFINITY Internet Service to 300 GB and provide more choice and flexibility.

What this means for You

The vast majority of XFINITY customers use far less than 300 GB of data in a month. Based upon your recent usage history, it appears this new data plan will have no impact upon you, and you won’t need to do anything, or change your Internet usage. If you are not sure about your monthly data usage, please refer to the Track and Manage Your Usage section below.

We want our customers to use the Internet for everything they want and your service will not be limited to 300 GB. While we believe that 300 GB is more than enough to meet the Internet usage needs of most customers, Comcast will automatically add blocks of 50 GB to your account for an additional $10, should you exceed the 300 GB included in your plan in a month.

In order for our customers to get accustomed to this new data plan, we are implementing a three-month courtesy program. That means you will not be billed for the first three times you exceed 300 GB included in the data plan during a 12 month period. Should your usage exceed 300 GB a fourth time during any 12-month period, an additional 50 GB will automatically be allocated to your account and you will be billed $10 for that data and each additional 50 GB of data in excess of 300 GB during that month and any subsequent months your usage exceeds 300 GB.

Please note that this is a consumer trial. Comcast may modify or discontinue this trial at any time. However, we will notify you in advance of any such change.

For more information on all our data usage plans, please visit www.xfinity.com/datausageplan/expansion

Track and Manage Your Usage

Comcast provides you with several tools to easily track and manage your data plan:

 

 

  • Data Usage Calculator – Estimate your data usage with this tool available atwww.xfinity.com/datacalculator. Simply enter information on how often and how much you typically use the Internet, and the calculator will estimate your monthly data usage.

 

 

  • In-Browser Notices and Emails – We will send you a courtesy “in-browser” notice and an email letting you know how much of the data included in your monthly plan you are using.

If you have any additional questions about the new data usage plan, please visitwww.xfinity.com/datausageplan/expansion

Thank you for being an XFINITY Internet Customer.

Sincerely,

Comcast

Posted under Retail Experiences, Tech Stuff

This post was written by Marc
on November 8, 2013 at 8:24 am

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Building out the Backyard 02

The bobcat came in and regraded the backyard. That plus clearing out a bunch of the debris sets the stage for finessing the terraces.

It was too wet and sloppy today for me to want to trek up to the end of the yard for an overview shot but you’ll see in the next batch the difference.

The irrigation system piping is now buried except where final connections need to be made.

 

Looking closely you can see that the yard immediately behind the lenai is now level and there are two terraces taking shape beyond that to the left

 

 

 

The side yard is prepped. There will eventually be a fence and some nice space for the bird bath and a new bird feeder.

 

 

As viewed from the side of the above shed. It’s a bit hard to get a sense of the angles from this perspective.

Building out the Backyard 01

 

Posted under On the Home Front

This post was written by Marc
on October 17, 2013 at 9:09 pm

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Building out the Backyard 01

On the heels of last years epic renovations – Pool, Lenai, Driveway, Retaining Walls and Front Lawn and Irrigation system, we’ve embarked upon a less ambitious project  to address the area behind the Lenai which comprises the bulk of our back yard.

This time we’re working with Brian Plett of Blaydes Landscaping. He is local here to my subdivision. No web page I’m afraid so I can’t link you to him.

I took a few before pictures to get a sense of how things look as viewed from the house:

 

Work began in a relatively small way, the bobcat will be here tomorrow and that’s when the work can begin in earnest. Today was mostly some cleanup and roughing in the irrigation system.

 

 

Lights installed on far side of Lanai

Building out the Backyard 02

Posted under On the Home Front

This post was written by Marc
on October 15, 2013 at 8:07 pm

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1 Comment

Which is Better, UPS or FedEx (SmartPost)?

So, I’m a member of Amazon Prime which means that anything that ships from Amazon comes automatically with 2 day delivery. This is pretty sweet.

A couple of days I shot a note to Amazon because I was a bit disappointed that one of my orders did not arrive when it was supposed to. It arrived two days later. This is not a big deal but I found it a bit annoying that clearly the delivery service (FedEx SmartPost) was – according to their tracking information – basically sitting on the package at their facility (local to me) for two days. Amazon no longer seems to send out mini-surveys asking when shipped items have arrived so I wanted to let them know that one of their shippers appears to be sleeping on the job.

As I look back at some previous orders it seems that UPS has been consistently on time while FedEx… well maybe not so much.

The funny thing is, partly due to their advertising efforts and partly due to past experience, I hold FedEx in higher esteem of the two.

In what turned out to be a kind of mini-test, I ordered two items from Amazon on Wednesday. It happens that one (25 LB Uninterrupted Power Supply) was shipped via UPS, the other (2 lbs Brass couplings) shipped by  FedEx Smartpost.

You look at the tracking information and you can see that the FedEx package actually arrived in Marietta before the UPS package arrived in Roswell. Both of these points are the last hops before delivery. The UPS package arrived today a bit after 3 pm and is sitting here beside me. The forecast for the FedEx package is to arrive maybe sometime before 8 pm on Sunday (two more days).

I’m glad I’m not counting on the second package being here for the weekend…

Posted under Retail Experiences

This post was written by Marc
on September 27, 2013 at 8:26 pm

2,229 views
4 Comments

Sametime High Availability problem using Round Robin DNS where at least one server is down for an extended period of time

There is an issue where people will begin having issues accessing Sametime if one server in a Sametime HA environment is down beyond a certain length of time when the Server Community DNS is set up as round robin.

Essentially either the clients or the servers “forget” about the downed server. You are OK for up to some number of days where they recognize that the server is a ST server but no longer available. After that some cache is cleared and this problem arises.

This is why normal HA works just fine (when a server goes down for just a few minutes or hours) the servers and / or the clients are able to ignore the proffered IP address since they are aware that the server is not longer responding.

If you are taking a server out of service for longer than a week (or the period within which you will be recycling all of the other servers in the community), remove the downed server from the round robin DNS until you are ready to put it back into service.

Posted under Lotus Domino, Work Portfolio

This post was written by Marc
on July 22, 2013 at 1:22 pm

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New Tires for the CR-V from NTB

I have a 2009 CR-V.

Yesterday I decided to replace the tires at NTB (National Tire and Battery) and elected to buy some Cooper Discoverer LSX Plus tires.

I went to register the tires on the Cooper site and found that I have 3 with one DOT code  (UP2Y 1BT 4111) and 1 with a slightly different code ( UP2Y 1BT 4211). I’m pretty sure that this is fine. It tells me that the tires were made one week apart and that they were made about 2 years ago.

What I’m concerned about though is that my receipt from NTB shows a DOT number of UP9H CL7 1513. This tells me that they are claiming to have sold me a set of tires that was made a little less than 3 months ago.

Am I going to run into issues over this? i.e. if the tires decide to pull a Michelin and fail prematurely I suspect that this will affect any pro-rating that I receive.

Any advice on how or even if I need to do anything about this?

Posted under General

This post was written by Marc
on July 4, 2013 at 11:04 am

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