Issue with Garmin and sending addresses from Google Maps

I can see from the forums on Garmin’s website that this has been an issue since at least June 30, 2012.

I’ve opened up a support ticket with them that reads as follows:

Trying to send addresses to Garmin Nuvi from google maps via Chrome. Using latest Garmin plugin (it forced me to upgrade from V3.x to V4.x). On the following garmin page:

I receive this error:

An HTTP 404 Error has occurred.The page you requested does not exist.

I see from the forums that this has been an issue since at least June 30, 2012.

Can you please direct this issue to the team responsible? There were no reasonable choices on the Garmin support web site and it made me select *something* so I selected this category.

Posted under Tech Stuff

This post was written by Marc
on July 7, 2012 at 10:46 am

Internet Speed – Are you getting what you pay for?

This past weekend I had a glitch in my Comcast internet service. On Saturday afternoon my internet connection simply died. It was pretty obvious to me that the issue was between my house and Comcast but they assured me there were no issues and that they’d send someone around to look at it… on Monday… in the mid afternoon… because I don’t need to earn a living someplace else…

Anyway, after reading a book and then heading out to a friend’s place for a small party I came back and found my internet connection was miraculously restored. Good thing it was Easter, otherwise surely that miracle would not have occurred.

So I don’t know, and obviously Comcast also doesn’t know or will not admit, what happened but I’m online again. Since I don’t really trust miracles, I ran some speed tests and, as you can see below, the results are typical and all over the map.

Does anybody out there have any idea which tests can be trusted and why?

As you check these out keep in mind that I’m a Comcast internet subscriber. I get nothing else from them so in theory, nothing happening at my place should alter these results (i.e. TV or Phone service through Comcast) and nobody’s in the house as I do this and nothing on my other computers is set up to automatically chew up bandwidth right now.

I pay $70.37 a month – yes they punish me nicely for not bundling – and I’m *supposed* to see 12 Mbps down (actually 15 Mbps with “turboboost” whatever the heck that is) and I’m guessing 4 Mbps up.

Comcast’s own speed test - reports 23.15 Mbps down and 4.26 Mbps up

Speakeasy - reports 15.74 Mbps down and 4.15 Mbps up - reports 24.62 Mbps down and 4.26 Mbps up - reports 10.9 Mbps down and 3.4 Mbps up

and finally, AT&T’s (Uverse) test  - reports 42.08 Mbps down and 4.09 Mbps up

Overall, for upload speeds I’m at least pretty confident that it’s at about 4 Mbps.

For download speeds, I don’t mind saying that AT&T’s results have always been hysterically optimistic so I discount those results right away.

The remaining results vary between 10.9 and 24.6 Mbps.

If I watch the cute graphics on the flash testers the little speed needle tends to bounce up and down throughout the testing period. The more bouncing, presumably the more latency / drops during the test??

The only test that I, as an end user, really understand is that produced by Basically they download a file of a certain size, time how long it takes and then give me my speed. This makes me partial to them but the part of my brain that doesn’t want me to be getting screwed by Comcast balks somewhat at paying $70 for below advertised performance.

Anybody out there with experience, knowledge or a reasonably formed opinion as to how trustworthy these speed testing sites and results are?


Posted under Tech Stuff

This post was written by Marc
on April 9, 2012 at 7:59 pm

The iPad “youripadnamehere” cannot be synced. The required disk cannot be found.

My iPad2 (32 GB, WiFi & 3G) is configured to use “iTunes Wi-Fi Sync”.  For the past week, when I get up in the morning I can see on my PC a dialog with the message ‘The iPad “youripadnamehere” cannot be synced. The required disk cannot be found.“. Checking the iPad under Settings > General > iTunes Wi-Fi Sync  confirms that it hasn’t synced in over a week. Initiating a manual sync (pushing the “Sync now” button) yields the “cannot be synced” dialog on my PC.

A quick Google search indicates that this is a fairly common problem for iPhones and the solution seems largely to require you to change USB ports. But I could not see a solution for iPads.

It turns out that the issue arises because I do not recycle my PC regularly – under Windows 7 it simply does not need it anymore and it seems that iTunes becomes somewhat unstable after a few days of running continuously.

The solution? Simply stop iTunes and restart it. Clicking the “Sync Now” button on the iPad now works just fine.

Long term, to ensure that the iPad syncs regularly is presumably to recycle the iTunes app periodically. I’ll likely wait to see the error message again and use that as my cue to perform the recycle.

Posted under Tech Stuff

This post was written by Marc
on December 30, 2011 at 6:59 am


Apple iTunes – AppleMovileDeviceService.exe – excessive CPU consumption

*Updated 2011.11.19*

I have posted a resolution to this issue here.

*End Update*

*Updated 2011.09.05*

I accepted the updater’s offer to upgrade iTunes to and the problem recurred. This time I followed the protocol from this KB article from Apple ( ) and quelled the issue again. Next time I’ll do more experimentation with stopping and restarting the Apple Mobile Device Service (AMDS) first to see if the issue is limited to the service itself…

*End Update*

*Updated 2011.08.22*

I ended up having to uninstall iTunes (and “Apple Mobile Device Support” and “Apple Application Support” and “Apple Software Update”) and reinstall iTunes (the rest came along for the reinstall ride) and the CPU issue went away.

*End Update*

I have Apple’s iTunes for Windows installed on my Windows 7 – 64 bit machine.

I’m not exactly sure when it started but I’m pretty sure it’s with either the most recent iTunes update or the most recent Windows update (monthly patches).

My machine has variable speed fans to cool it based on CPU load so I’m sensitive to when the machine is doing something even modestly taxing. Lately the fans have been kicking up a notch regularly while I’m just reading email or some similarly low impact activity. So I see in my Process Explorer that the AppleMovileDeviceService.exe process is consistently chewing up almost exactly 12.5% of my CPU cycles all the time.

Has anybody else encountered this? Do you know of a fix?

Posted under Tech Stuff

This post was written by Marc
on August 17, 2011 at 9:04 am

Syba SY-KVM20054 1920 x 1200 DVI Video 2-port USB KVM Switch with Wired Remote Port Selector Review

I purchased this KVM after my TRENDnet TK-207K bit the dust after only 6 months of use.

I have to admit that I’m now happy for being forced to change. The TRENDnet was only about $23 from Amazon where this Syba weighed in at closer to $60. This is still a very good price for a fully functioning KVM.

The reasons I am happy are twofold:

The Syba uses native DVI ports so I no longer have to use any converters or VGA cables. I really can’t tell if this has improved the quality of my video performance but I am finding that I have no more issues with my screen resolution being reset on me when I remove and replace my laptop (something that happens frequently as I take it to and from work).

Swapping ports is nearly instant with the Syba where there used to be a lag of several seconds plus a little acknowledgment sound from each computer as the change was made before. I silently swap between machines now with just a click of the Syba remote button or a double-click of my mouse middle button (scroll wheel). Quick, easy, reliable and the settings are remembered.

So far count me very happy with this new Syba KVM.

FYI my setup is:

1 desktop machine (Alienware) with two monitors (Syncmaster 226BW and SyncMaster 2343BWX). I am sharing the Syncmaster 226BW whose native resolution is 1680 x 1050.

1 Dell Lattitude E6410 with a port replicator

Basic 3 Button Alienware optical mouse (USB)

Basic standard Dell keyboard (also USB)

I don’t like using laptop keyboards or the eraserhead or trackpad pointer devices. I’m a mouse and full-sized keyboard kind of guy.

The laptop travels with me to and from work so I can have a consistent platform as my primary workstation.


Posted under Opinions, Tech Stuff, Utils / Tools

This post was written by Marc
on June 18, 2011 at 9:04 am

TRENDnet TK-207K KVM Switch Failure

I’ve had this switch for almost exactly 6 months now and it’s just failed utterly on me this morning.

My setup is:

1 desktop machine (Alienware) with two monitors (Syncmaster 226BW and SyncMaster 2343BWX)
1 Dell Lattitude E6410 with a port replicator

I don’t like using laptop keyboards or the eraserhead or trackpad pointer devices. I’m a mouse and full-sized keyboard kind of guy.

The laptop travels with me to and from work so I can have a consistent platform as my primary workstation.

I used the TK-207K to share the 226BW between the laptop and the Alienware along with a proper keyboard and mouse. This has always presented a minor issue where, each time I replace the laptop into the port replicator and switch to it, the resolution on the monitor is ALWAYS incorrect with no correct option to select from. I always need to log onto the laptop and then PULL THE VIDEO PLUG out of the back of the port replicator and then plug it back in. After this the computer recognizes that the resolution is incorrect and allows me to select the right resolution. The monitor that I use at work has exactly the same native resolution so there is something a little odd here. Once this is done I’m good until the next time I remove the laptop.

This morning I was working on my Alienware machine when the keyboard and mouse just stopped responding and the computer threw up a message indicating that it did not recognize a USB device.

Several restarts later and after swapping out keyboards I come to the conclusion that the TK-207K is no longer of this world…

I am not going to try to get a replacement as others have done. I’m sure TRENDnet will probably honor their warranty but frankly I prefer my stuff to work the first time and work right.

I’m going to look for another solution. Until then I will have an extra monitor on my desktop and two keyboards and two mice.

Posted under Opinions, Tech Stuff, Utils / Tools

This post was written by Marc
on June 17, 2011 at 4:55 pm

PDF Indexing for Evernote Premium

I use Evernote to store a boatload of information. Having it available EVERYWHERE in a searchable and organised fashion is very useful to me.

Recently I noticed that PDFs that I had created (of useful pamphlets or contracts) were not text searchable. I presume this is some side effect of my changing from a free to a premium subscriber and some switch was not properly set for my account. I love the product, but want to be sure that others are aware of this issue in case they are depending upon this functionality as well.

Following is my email exchange with the Evernote folks.

The initial communication from me:

I’ve been noticing this for a couple of months now but I have just now found the time to contact you.

I am finding that none of the PDFs that I create (usually from scanning printed documents) are being made text searchable.

The little searchable icon at the right hand side of the “Note Info” panel is always grey and I do not ever see the “Save as Searchable PDF” option when clicking on these PDFs.

The only ones that are searchable are ones that were created that way originally and that I have just imported wholesale. Any that I create remain unsearchable.

Please let me know if there are some settings that I should be exploring or if there is perhaps a glitch with my account (I was originally a free account holder but have been a premium subscriber for several months now).



And the email chain that ensued:

Hi Sam,


It appears that my new test PDF note was made text searchable so it looks like I’m good on that front.


Since NONE of my PDF notes is showing the magnifying glass icon properly, it sounds like you are telling me that Evernote’s PDF indexer does not properly set this indicator. Either that or all of my PDFs are not completely indexed.


I believe there is a bug here.


Thanks for whatever was done to activate my PDF indexing as it appears to be working now, I can probably live without the indicator since it is not reliable. I’ll keep an eye on the release notes to see if that issue is addressed in future updates.


You can close this ticket.




On Tue, Jun 14, 2011 at 8:10 AM, Evernote Support <> wrote:

Hi Marc,


If the magnifying glass is greyed out, there could be a portion of the PDF that was not able to be indexed.  Please let us know if you have any questions.




Evernote Support


—–Original Message—–

From: “Marc Bourassa” <>

Reply-To: “Marc Bourassa” <>

Date: Tue, 14 Jun 2011 07:48:15 -0400

To: “Evernote Support” <>

Subject: Re: (Case 256009) [Premium] PDFs are not being made text searchable




>I can see that you did something to update my PDFs, my local backup

>indicates that pretty much every one of my personally created PDFs has been



>Also, I can now see “Save as Searchable PDF…” as an option for these.


>The only thing outstanding is the little search icon (magnifying glass over

>a document at the right side in the “Note Info” section) is still greyed out

>for the PDFs. Am I correct in understanding that, once a note has been made

>Text searchable, this icon should be colored? It is correctly colored for my

>OCRed JPG notes.


>As a test, I’ve created a new note (Test pdf text searching) in the Evernote

>folder and have synced it as of this email. I’ll check tonight to see if it

>has become searchable to ensure that whatever fix is in place is ongoing as

>well as retroactive.






>On Mon, Jun 13, 2011 at 11:50 AM, Evernote Support



>> Hi Marc,


>> When I am searching for these terms, I am able to find the note that

>> contains the term.  Are you not able to find the note?  Please let us know.


>> Thanks,

>> Evernote Support








Posted under Tech Stuff

This post was written by Marc
on June 14, 2011 at 9:02 am