How to stop CVS automated prescription calls

** Update March 1, 2014 **

Jeremy (in the comments below) pointed out that the second number is to opt out of that annoying reminder that your prescription is ready. Presumably you already know when it will be available and you just happen to not be able to immediately run out and pick it up. It will keep for a few days…

** End Update **

It’s a minor annoyance but when my phone rings it’s because it’s somebody I want to talk with, or there is a problem at work. I don’t want to be called because I might need a prescription refill or there is one ready and waiting for me.

For some reason there are two numbers you need to call. The first one is absolutely simple:

To opt out of the refill reminder calls dial 1-866-514-4965. It will default to opting the number you called from out but will ask to confirm this and ask for any additional numbers.

Not sure why, but the second one needs for you to speak with a person:

To opt out of the prescription ready reminders dial 1-800-746-7287, you’ll need to yell “more options” into your phone and then yell “Opt out of reminders” to be taken to a person who will remove your number(s) for you.

I suppose it’s a useful reminder for some folks but I prefer to keep track of my own stuff.


Posted under Retail Experiences

This post was written by Marc
on March 15, 2012 at 9:38 am


3 Comments so far

  1. John October 31, 2018 5:38 pm

    When you pick up a subscription at CVS and sign the screen, you automatically sign yourself up for reminders. Scroll down the page and you will find the entry. You can ask them to remove it, but they can be very difficult in cooperating with you when you ask them. Needless to say, I switched to a local pharmacy.

  2. Kiai October 31, 2018 8:12 pm

    I just called the 800 number and said, “Opt out of reminders.” Thanks!

  3. Tracy November 14, 2018 11:48 am

    Thank you so much for this post! It’s the first thing that came up when I searched on Google for opting out of these annoying calls.

Leave a Comment

Name (required)

Email (required)



More Blog Posts