Yesterday morning I awoke to the sound of my CO2 detector letting out a brief but piercing chirp that tells me that the power has gone out.
As we have a guest staying with us this week I figured it must be something where everybody was using hair driers and toasters and the like at the same time.
Mysteriously, none of the circuit breakers in the fuse panel were thrown but all the items associated with circuit #6 (Yes, I’m geeky enough to have mapped out everything in my fuse box) were without power.
Figuring that perhaps the circuit breaker had gone bad, I zipped over to Home Depot to pick up a replacement, popped open the fuse panel, swapped out the circuit breaker and… nothing.
At that point I knew I’d need to get an electrician to take a look-see. I checked out electricians in my neighborhood via Google and then cross referenced them with the Better Business Bureau.
Gritting my teeth I contacted what I thought was the strongest candidate, Affordable Electric.
Mike answered the phone and, after a few questions to narrow down the problem, he quoted me a flat rate of $199 to come and resolve the issue, all labor, time and parts included.
The price sounded reasonable for what I was sure he was in for and 30 minutes later he was at my front door.
After a bit of discussion, he walked over to the electrical panel and flipped the circuit breaker (I had left it off after the new breaker had failed to resolve the issue) and everything came back on. Uh oh.. it’s never good to have an intermittent issue.
We went through the house and he was quickly able to determine that the cause of the issue was an outlet that our guest had been using to recharge some batteries. The wiring for the receptacle had somehow come loose and, if you shook the outlet everything else on that circuit would flash like it was part of a disco tech.
So he corrected that issue, then went back to the fuse panel and he wasn’t happy with how some of the other circuit breakers were not sitting flush as they should be in there and adjusted those. We then had a discussion regarding some new trim options that can make some of my can lights look a bit more attractive (not to sell me, but just so that I was aware of the options). He then asked if there was anything else that I wanted him to check out while I was there which I’m sure he would have addressed on the spot.
Total for the quick service and resolving that mysterious (and not very safe) issue: $199. Exactly as quoted. No muss, no fuss. He was on his way and I was confident that I didn’t have a mysterious electrical problem lurking and waiting to inconvenience me (or worse!).
This may not be the cheapest that I could have paid for this service now that I have the benefit of hindsight and knowing exactly what the issue is, but that price would have been the same had he also had to go up into the attic and work his way through the junction boxes and all the circuit wiring to resolve the problem.
Having a flat rate for service rather than an open ended per hour charge plus whatever other unknowns is very comforting to me and leaves me as a very satisfied customer.
So I heartily recommend Mike and Affordable Electric, Inc. (404-509-1799) if you are having issues in or around the Marietta, GA area.
Posted under Retail Experiences
This post was written by Marc
on June 10, 2011 at 8:59 pm