Comments on: Ticketmaster and Mondial Assistance http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance Reality from Marc's point of view! Fri, 10 Feb 2012 03:44:19 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mark http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42335 Mark Mon, 30 Jan 2012 20:04:26 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42335 <a href='#comment-42321' rel="nofollow">@Prince Dhillon</a> - No you wouldn't get your money back from Mondial Insurance if your Visa is not granted. Below is the link for the "covered reasons." When does the right excuse make a difference? Reminds me of being a child. http://gateway.mondialusa.com/TC/TM/ETP_CA_en_SplashPage.html Your best bet is that your airline has a delay, and you can "prove" it. I've also read people who have "covered reasons," jump through all the hoops of paperwork to show "proof," and still get denied their claim.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42335','Mark'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42335','Mark','<a href=\'#comment-42321\' rel=\"nofollow\">@Prince Dhillon<\/a> - No you wouldn\'t get your money back from Mondial Insurance if your Visa is not granted. Below is the link for the \"covered reasons.\" When does the right excuse make a difference? Reminds me of being a child. \r\n\r\nhttp:\/\/gateway.mondialusa.com\/TC\/TM\/ETP_CA_en_SplashPage.html \r\n\r\nYour best bet is that your airline has a delay, and you can \"prove\" it. \r\n\r\nI\'ve also read people who have \"covered reasons,\" jump through all the hoops of paperwork to show \"proof,\" and still get denied their claim.'); return false;">Quote</a></div> @Prince Dhillon – No you wouldn’t get your money back from Mondial Insurance if your Visa is not granted. Below is the link for the “covered reasons.” When does the right excuse make a difference? Reminds me of being a child.

http://gateway.mondialusa.com/TC/TM/ETP_CA_en_SplashPage.html

Your best bet is that your airline has a delay, and you can “prove” it.

I’ve also read people who have “covered reasons,” jump through all the hoops of paperwork to show “proof,” and still get denied their claim.

Reply – Quote
]]> By: Mark http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42334 Mark Mon, 30 Jan 2012 19:56:56 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42334 I bought Mondial Insurance thinking I would be protected if I couldn't go and that I would be reimbursed for my ticket price. Well I couldn't go. Couldn't get reimbursed either. Mondial Insurance is a scam. They take your money, and do not provide any service in return. Customer service is valued in a customer service industry. Why all the run-around? I'm going to every site where I can write a post. I also know someone who works for Live Nation - in the building off Hollywood Blvd., and who is working on the Ticketmaster implementation into the Live Nation system, to see if I can get Live Nation to drop offering Mondial Insurance. I couldn't be more disappointed with their service.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42334','Mark'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42334','Mark','I bought Mondial Insurance thinking I would be protected if I couldn\'t go and that I would be reimbursed for my ticket price. Well I couldn\'t go. Couldn\'t get reimbursed either. Mondial Insurance is a scam. They take your money, and do not provide any service in return. Customer service is valued in a customer service industry. Why all the run-around? I\'m going to every site where I can write a post. I also know someone who works for Live Nation - in the building off Hollywood Blvd., and who is working on the Ticketmaster implementation into the Live Nation system, to see if I can get Live Nation to drop offering Mondial Insurance. I couldn\'t be more disappointed with their service.'); return false;">Quote</a></div> I bought Mondial Insurance thinking I would be protected if I couldn’t go and that I would be reimbursed for my ticket price. Well I couldn’t go. Couldn’t get reimbursed either. Mondial Insurance is a scam. They take your money, and do not provide any service in return. Customer service is valued in a customer service industry. Why all the run-around? I’m going to every site where I can write a post. I also know someone who works for Live Nation – in the building off Hollywood Blvd., and who is working on the Ticketmaster implementation into the Live Nation system, to see if I can get Live Nation to drop offering Mondial Insurance. I couldn’t be more disappointed with their service.
Reply – Quote
]]> By: Prince Dhillon http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42321 Prince Dhillon Wed, 18 Jan 2012 05:19:35 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42321 hey guys...i need help in April i thought of coming to US for WWE WrestleMania 28... i bought the tickets from TicketMaster.. everythings just fine... but there is a doubt regarding my VISA to US...m from INDIA...and dont know if my VISA will be granted or not.. but can u please tell me if Mondial Insurance Covers problems like this like VISA not granted..? would i get my money back?<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42321','Prince Dhillon'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42321','Prince Dhillon','hey guys...i need help\r\n\r\nin April i thought of coming to US for WWE WrestleMania 28...\r\n\r\ni bought the tickets from TicketMaster..\r\n\r\neverythings just fine...\r\nbut there is a doubt regarding my VISA to US...m from INDIA...and dont know if my VISA will be granted or not..\r\n\r\nbut can u please tell me if Mondial Insurance Covers problems like this like VISA not granted..?\r\n\r\nwould i get my money back?'); return false;">Quote</a></div> hey guys…i need help

in April i thought of coming to US for WWE WrestleMania 28…

i bought the tickets from TicketMaster..

everythings just fine…
but there is a doubt regarding my VISA to US…m from INDIA…and dont know if my VISA will be granted or not..

but can u please tell me if Mondial Insurance Covers problems like this like VISA not granted..?

would i get my money back?

Reply – Quote
]]> By: Steve http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42287 Steve Mon, 12 Dec 2011 14:39:30 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42287 I contacted Mondial and they cancelled it and sent me a confirmation. I too thought it was a scam. They appear legit but TicketMaster is who I hold accountable. It's them I did business with.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42287','Steve'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42287','Steve','I contacted Mondial and they cancelled it and sent me a confirmation. I too thought it was a scam. They appear legit but TicketMaster is who I hold accountable. It\'s them I did business with.'); return false;">Quote</a></div> I contacted Mondial and they cancelled it and sent me a confirmation. I too thought it was a scam. They appear legit but TicketMaster is who I hold accountable. It’s them I did business with.
Reply – Quote
]]> By: Don http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42240 Don Fri, 14 Oct 2011 11:58:48 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42240 Just got some tickets from ticketmaster in the UK. Same Mondial / Ticketmaster insurance scam is still going. I will never ever use ticketmaster or Mondial ever again. I'm so angry about this. It's fraud however they try and dress it up. If I worked for either of these companies I would be so ashamed I'd resign on the spot.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42240','Don'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42240','Don','Just got some tickets from ticketmaster in the UK. Same Mondial \/ Ticketmaster insurance scam is still going. I will never ever use ticketmaster or Mondial ever again. I\'m so angry about this. It\'s fraud however they try and dress it up. If I worked for either of these companies I would be so ashamed I\'d resign on the spot.'); return false;">Quote</a></div> Just got some tickets from ticketmaster in the UK. Same Mondial / Ticketmaster insurance scam is still going. I will never ever use ticketmaster or Mondial ever again. I’m so angry about this. It’s fraud however they try and dress it up. If I worked for either of these companies I would be so ashamed I’d resign on the spot.
Reply – Quote
]]> By: Dave http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42198 Dave Tue, 06 Sep 2011 01:44:33 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42198 I also received an email thanking me for purchasing this useless insurance for $140 worth of tickets. I have never liked ticketmaster to begin with as the service charges are over the top. Now you add in this negative option billing insurance scam. What a crock.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42198','Dave'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42198','Dave','I also received an email thanking me for purchasing this useless insurance for $140 worth of tickets. I have never liked ticketmaster to begin with as the service charges are over the top. Now you add in this negative option billing insurance scam. What a crock.'); return false;">Quote</a></div> I also received an email thanking me for purchasing this useless insurance for $140 worth of tickets. I have never liked ticketmaster to begin with as the service charges are over the top. Now you add in this negative option billing insurance scam. What a crock.
Reply – Quote
]]> By: fama http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42125 fama Tue, 26 Jul 2011 08:03:25 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42125 purchased tickets from ticketmaster uk. Automatically sold insurance from mondial assistance. I had a look at the purchase page and there's quite a spiel about insurance with a YES or NO option. Why have a no option, that suggests to me that you need to OPT out by selecting no. An email from a Lawrence Rogers at mondial assistance did not help when he said "you need to select yes or no". Again suggesting to me that if you dont select no then youve opted in. Its easy for them to simply say youve selected insurance but Im equally positive I did not.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42125','fama'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42125','fama','purchased tickets from ticketmaster uk.\r\nAutomatically sold insurance from mondial assistance.\r\nI had a look at the purchase page and there\'s quite a spiel about insurance with a YES or NO option.\r\nWhy have a no option, that suggests to me that you need to OPT out by selecting no.\r\nAn email from a Lawrence Rogers at mondial assistance did not help when he said \"you need to select yes or no\".\r\nAgain suggesting to me that if you dont select no then youve opted in.\r\nIts easy for them to simply say youve selected insurance but Im equally positive I did not.'); return false;">Quote</a></div> purchased tickets from ticketmaster uk.
Automatically sold insurance from mondial assistance.
I had a look at the purchase page and there’s quite a spiel about insurance with a YES or NO option.
Why have a no option, that suggests to me that you need to OPT out by selecting no.
An email from a Lawrence Rogers at mondial assistance did not help when he said “you need to select yes or no”.
Again suggesting to me that if you dont select no then youve opted in.
Its easy for them to simply say youve selected insurance but Im equally positive I did not.
Reply – Quote
]]> By: Tammy Inman http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42119 Tammy Inman Fri, 22 Jul 2011 23:10:27 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42119 I agree, the insurance is a scam. The worst part is that you are not informed of what the insurance does and does not cover when you purchase it. You only have seconds to decide whether or not you want it. I started to file a claim, but at every point was told by the representative that I was disqualified, but when I came back with an explanation of how I was qualified, she would move on to something else. It was clear that she was just trying to get out of payment for Mondial.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42119','Tammy Inman'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42119','Tammy Inman','I agree, the insurance is a scam. The worst part is that you are not informed of what the insurance does and does not cover when you purchase it. You only have seconds to decide whether or not you want it. I started to file a claim, but at every point was told by the representative that I was disqualified, but when I came back with an explanation of how I was qualified, she would move on to something else. It was clear that she was just trying to get out of payment for Mondial.'); return false;">Quote</a></div> I agree, the insurance is a scam. The worst part is that you are not informed of what the insurance does and does not cover when you purchase it. You only have seconds to decide whether or not you want it. I started to file a claim, but at every point was told by the representative that I was disqualified, but when I came back with an explanation of how I was qualified, she would move on to something else. It was clear that she was just trying to get out of payment for Mondial.
Reply – Quote
]]> By: Athena Wear http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42102 Athena Wear Sat, 02 Jul 2011 10:28:38 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42102 I too have just been scammed in the same way, neither my husband nor I saw the insurance blurb and all of asuden Mondial are taking £40.00+ for tickets costing £178.00. No way I cancel it as they're closed weekends and the evnt is today (we bookedlast night) so we are in effect being denied our rights to cancel as ther is no-one to contact to cancel with. Ticketmaster are most un-helpful and say it's nothing to do with them. The whole site is a con<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42102','Athena Wear'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42102','Athena Wear','I too have just been scammed in the same way, neither my husband nor I saw the insurance blurb and all of asuden Mondial are taking £40.00+ for tickets costing £178.00. No way I cancel it as they\'re closed weekends and the evnt is today (we bookedlast night) so we are in effect being denied our rights to cancel as ther is no-one to contact to cancel with. Ticketmaster are most un-helpful and say it\'s nothing to do with them. The whole site is a con'); return false;">Quote</a></div> I too have just been scammed in the same way, neither my husband nor I saw the insurance blurb and all of asuden Mondial are taking £40.00+ for tickets costing £178.00. No way I cancel it as they’re closed weekends and the evnt is today (we bookedlast night) so we are in effect being denied our rights to cancel as ther is no-one to contact to cancel with. Ticketmaster are most un-helpful and say it’s nothing to do with them. The whole site is a con
Reply – Quote
]]> By: Donna http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance/comment-page-1#comment-42075 Donna Thu, 09 Jun 2011 09:19:38 +0000 http://marc-bourassa.com/2009/02/15/ticketmaster-and-mondial-assistance#comment-42075 I've just done exactly the same thing on the UK site - for the very same show in fact! What an absolute con that site is. I'm disgusted.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('42075','Donna'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('42075','Donna','I\'ve just done exactly the same thing on the UK site - for the very same show in fact! What an absolute con that site is. \r\n\r\nI\'m disgusted.'); return false;">Quote</a></div> I’ve just done exactly the same thing on the UK site – for the very same show in fact! What an absolute con that site is.

I’m disgusted.

Reply – Quote
]]>